Customer Service Advisor: Scottish Gymnastics

Salary:   £18,000 - £20,000
Status of role:  Full time
Location: Scottish Gymnastics HQ, Caledonia House, South Gyle, Edinburgh
Days of work:  Monday - Friday, and occasional evening/ weekends

Are you able to deliver excellent customer service and put the customer at the heart of all that you do? Do you want to work in a dynamic, ambitious organisation dedicated to everything gymnastics in Scotland?

We are looking for a Customer Service Advisor to join our close-knit, enthusiastic team and bring with them a range of skills to help us support our members and provide administrative and coordination functions for the education and membership teams.

The successful candidate will be customer focussed with an excellent telephone and email manner and be able to manage their own workload.  If you have experience of providing customer service and administrative support in a previous role, are organised, with a high attention to detail, this could be the role for you.

Candidates will require strong interpersonal skills, positive attitude, and the ability to work on their own initiative. Candidates will need sound knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook and the internet.

Job description

If you would like an informal chat about the role, please contact Lindsay McKie, Education Programmes Manager on 07718 485779 or email

If you think you are right for this opportunity and this role excites you, please send a letter of application outlining your experience, along with a copy of your CV to to arrive no later than Wednesday 25 May by 5pm. Interviews will be held on Tuesday 7 June at Caledonia House, Edinburgh.

Scottish Gymnastics is an equal opportunities employer and aims to provide a working environment free from any form of harassment, intimidation, victimisation, or unjustifiable discrimination. We aim to ensure that no job applicant or employee receives less favourable treatment on the grounds of discrimination. All appointments are made purely based on merit and ability.

Date published: 12 May 2022
Date updated: 12 May 2022


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