Class 2: How we deliver our functions and services

Information about our work, our strategy and policies for delivering functions and services and information for our service users. The Commissioner expects authorities to publish the following information (if held), as a minimum: Functions • Description of functions, including statutory basis for them, where applicable • Statement of public task required by the Re-use of Public Sector Information Regulations 2015 (if applicable) • Strategies, policies and internal staff procedures for performing statutory functions • How to apply for a licence, warrant, grant, etc. where it is a function of the authority to approve it • How to report a concern to the authority • Reports of the authority’s exercise of its statutory functions • Statutory registers (NB not if inspection-only) • Fees and charges for performance of the authority’s function e.g., fee for making a planning application, etc. Services • List of services, including statutory basis for them, where applicable • Service policies and internal staff procedures, including allocation, quality and standards • Service schedules and delivery plans • Information for service users, including how to access the services • Service fees and charges, including bursaries

Date published: 7 September 2026
Date updated: 7 September 2026

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