Salary Grade 2, £24,546
Location Glasgow
Reference 203574
Expiry 21 Sep 2026 23:45
Job Purpose
In this customer facing role you will be responsive to member’s needs, maintaining excellent UofG facilities and equipment while sustaining a safe and welcoming environment.
Main Duties & Responsibilities
1. Proactively engage and communicate with customers to provide an outstanding customer experience.
2. Provide information to existing and prospective customers on the services provided by UofG Sport in a positive and professional manner.
3. Provide pool lifeguard and steam room/sauna supervision to maintain levels of safety, guidance for swimmers and other pool area etiquette.
4. Undertake key building operations tasks including, but not limited to;
Set up and take down equipment safely and on time to promote smooth transition between activities.
Ensure high levels of cleanliness, particularly changing and toilet facilities, are maintained at all times.
Preventative maintenance of equipment and fabric of the building is undertaken, maintenance information recorded, and damage/faults reported.
Laundry of towels and other core items.
5. React to emergency situations, apply first aid treatment and complete appropriate documentation.
6. Assist the Duty Managers and Senior Operations Assistants in the collection and counting of the vending operations and stocking of machines.
7. Ensure compliance with relevant H&S and ISO legislation during all work activities, as detailed within the Emergency Action Plan (EAP) and Normal Operating Procedures (NOP).
8. Responsible for co-ordination with emergency services, customers and Duty Managers in the event of an incident and in line with Emergency Action Plan (EAP) and the Normal Operating Procedures (NOP).
9. Assist the Duty Managers and Senior Operations Assistants in facility closing procedures to ensure customers have vacated premises and the facility is left safe and secure.
Salary will be Grade 2, £24,546 per annum pro rata.
This post is part-time (2 hours per week), and open ended. This role is based at our Stevenson campus.
Closing date: 23:45 21st September 2026