We’re excited to introduce a new Gym Supervisor role within Xcite. This is a great opportunity for a motivated fitness professional to take on a leadership role on the gym floor and help shape the future of our gym service.
As Gym Supervisor, you’ll oversee day-to-day gym operations, support and mentor fitness staff, and help deliver a safe, inclusive, and high-quality experience for our members. Working closely with management, you’ll contribute to service development, innovation, and consistently high standards across the gym environment.
Location: Xcite Craigswood, Livingston, West Lothian
Contract Type: Full Time, permanent
Salary: £26,151.84 per annum, £13.97 per hour
Closing Date: 31st May 2026
Key Responsibilities
Lead day-to-day gym floor operations, ensuring high standards of safety, cleanliness, and customer service
Support the gym team by championing our Service Standards and key business priorities.
Lead and drive all elements of the gym workplan.
Identify, evaluate, and implement emerging fitness trends that enhance the member experience.
Provide feedback to Duty Managers on gym instructor performance to support 1:1’s.
Act as a mentor and role model, proactively coaching the gym team to elevate performance, confidence, and member satisfaction.
Develop and execute strategies to motivate and engage the team in adopting new initiatives, ensuring successful delivery and measurable outcomes.
Drive member engagement through effective use of digital tools such as Mywellness and the Technogym App, ensuring consistent team utilisation.
Lead the gym team to conduct gym inductions, fitness assessments, and consultations and in accordance with company policies.
Monitor and analyse gym equipment usage, report issues, and liaise with maintenance teams for prompt resolutions.
Assist the Duty Manager with the preparation of staff rotas, training plans, and performance development.
Promote gym programmes, group classes, fitness challenges, and health initiatives aligned with our member wellness journey.
What You’ll Bring
Essential:
Level 2 Gym Instructor qualification (or equivalent)
Minimum 3 years’ experience in a gym or health club environment
Strong communication and customer service skills
Knowledge of health & safety procedures
Ability to motivate and inspire others
Desirable:
Supervisory or senior fitness experience
Level 3 GP Referral qualification
First Aid and AED qualifications (or willingness to obtain)
Interviews will be held on Thursday 18th June 2026