Salary: £24,871 per annum full time equivalent (£19,896 pro-rata)
Permanent, part-time (29.6 hours)
Based in Inverclyde National Centre, Largs, KA30 8RW
sportscotland is the national agency for sport in Scotland. Our vision is an active Scotland where everyone benefits from sport. Our goal is to be inclusive by design.
Do you have excellent administrative and customer care skills? Do you have experience of working within the hospitality industry or sports facility? If so, this could be the next exciting role for you!
sportscotland is currently looking for a Groups Co-ordinator to manage residential groups at sportscotland national centre Inverclyde, which include sport’s governing bodies, clubs and school groups. Exceptional administrative and communication skills are required to effectively work with group organisers to successfully plan each group visit. The role involves gathering all necessary information to ensure smooth operational management, whilst always providing excellent customer service. Attention to detail is key as is the ability to work to tight deadlines.
You will be responsible for ensuring various departments, including on-site catering & cleaning contractor, have the correct information to allocate resources and staffing to meet the requirements of all visiting customers. Participation in weekly bookings meeting to ensure smooth operational delivery for all groups.
In your role you would be responsible for applying terms and conditions of bookings as well as financial policy and process. Including but not limited to raising invoices and working with customers to ensure timely payment.
It will be a requirement for you to effectively use our bookings system (OPERA) to allocate facilities, accommodation, meals, and other requirements in line with customer requests.
The successful candidate should have at least two years’ experience in a busy customer service environment, with a focus on administration skills. Strong communication skills, both verbally and in writing are required to effectively liaise with group organisers over their requirements.
This position is 29.6 hours per week Monday – Friday – working over either 4 or 5 days per week, flexible depending on the successful candidate.
In return for the above, we offer employee benefits such as generous holidays, Cycle2Work, fantastic discounts, a great pension scheme, support with your professional development and much more.
At sportscotland inclusion underpins everything we do. If you've got the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, caring responsibilities, care experience or social background.
Please apply online and attach your CV and covering letter detailing why you meet the requirements.
We are a Disability Confident employer. If you have any difficulties with your application because of a disability, please contact hr.recruitment@sportscotland.org.uk and we will discuss how we can help you.
Closing date for completed applications: 12/07/2024.
Interviews are anticipated to take place: week commencing 22/07/24
sportscotland – sport for life