Glasgow Life Activity Assistant

Job Description

Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

We are delighted to announce we are now recruiting for 2 part time (1 x 19 hours and 1 x 15 hours) Glasgow Life Activity Assistants to join our fantastic team at Kelvin Hall soft play, clip and climb and café.

Clip ’n Climb Kelvin Hall is the ultimate indoor climbing centre to create memorable experiences, full of laughter and fun for all the family. Our 15 unique climbing challenges promise an action-packed day out, suitable for ages 4 and above. Our circus themed soft play is perfect for all children aged 0-10 years. Our café offers everything you need to cater for all the family.

You could start your day welcoming customers and processing admission at reception, working in our cafe, soft play and Clip and Climb facility before finishing the day cleaning and preparing the venue for it all begin again tomorrow. As you can see, flexibility is key. Our venues can attract 1200 customers per day; therefore you will not be afraid to roll-up your sleeves playing a key role in maintaining the venue to the highest standards of cleanliness and presentation. With a strong focus on safety and customer service, you will assist customers in the safe and effective use of the facilities and promote the wide range of services on offer through excellent product knowledge

To be considered for this role you will need:

• Great customer service skills
• Playful and fun personality to ensure our visitors have a great day out

Full training on how to use Clip and Climb and how to use all our systems will be provided

Our part time posts available are 1 working 19 hours and 1 working 15 hours per week. The typical working pattern is a set 3-week rota which may include one week of dayshift, one week of evenings and one week working the weekend. We will confirm the working patterns available at interview.

You may be someone who has worked in a children’s activity centre, climbing facility, or even worked in a busy café and now looking to take your experience to a playful busy fun environment. We believe in the transformational power of the services we provide for the citizens and visitors of Glasgow, and if you want to be a part of it, we’d love to hear from you.

Membership of the Protection of Vulnerable Groups Scheme will be essential on taking up appointment. Please note successful candidates for the above position will be required to pay for their PVG Membership/or Scheme Checks.

These posts are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Further information and applications