Fan Liaison: Rangers FC

Background

Rangers Football Club, formed in 1872, is one of the world’s longest established and most successful clubs, having won 55 League titles, 34 Scottish Cups, 28 League Cups and the European Cup Winners’ Cup in 1972.

Few clubs can match Rangers for history, heritage, and tradition, and it resides in the top 10 strongest football brands according to the YouGov UK Brand Index.

Playing at the iconic 51,700 seat Ibrox Stadium and benefitting from a world-class 37-acre training facility, the club has been a leading light in Scottish, British and European football for decades.

The club benefits from a famously loyal support and the high volume of season ticket uptake means the club features in the top 19 average attendances in Europe. It is estimated that Rangers has a global fanbase of 4m, half of which are based in the UK.

Job title: Fan Liaison                          

Reporting line: Head of Supporter Engagement    

Department: Fan Engagement         

Location: Ibrox Stadium            

Contract: Zero hour, permanent

The role

We are recruiting for a Fan Liaison to join the Fan Engagement team at the club. The purpose of this role is to engage and liaise with supporters on matchdays, providing assistance and information to enhance their experience and strengthen communication between the club and its supporters. Fan Liaisons contribute to creating a positive, inclusive, and welcoming environment at Ibrox for all supporters. 

Key responsibilities

• Work closely with the SLO and Fan Engagement Team to engage with supporters on a matchday.
• Welcome supporters to Ibrox Stadium, provide directions, answer any queries and enhance the supporter experience wherever possible.
• Assist in gathering supporter feedback, identifying any key issues and provide feedback to the SLO/Fan Engagement Team as required.
• Support matchday fan-focused initiatives such as family areas, fan zones, and themed activations as required.
• Be present and approachable across the stadium, helping create a positive and inclusive environment.
• Where appropriate, calmly de-escalate low-level issues by listening to supporters and referring to the relevant staff (e.g. Stand Manager, stewarding, or SLO).
• Develop and maintain a strong understanding of the Club’s culture, values, and supporter base, and act in the best interests of Rangers Football Club at all times.

The candidate

The candidate attributes include:

• Excellent interpersonal and communication skills, with the ability to engage confidently with supporters.
• Calm and professional approach to conflict resolution.
• Familiarity with Microsoft Office and communication platforms such as Teams.
• Strong understanding of Rangers Football Club and its supporter culture.
• Able to work independently and as part of a team in a fast-paced environment.
• Positive, inclusive, and proactive approach to supporter engagement.
• Fluency in spoken and written English (additional languages advantageous).
• Eligibility to work in the UK.

Latest closing date: 28th November 2025

Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

Further information and applications

Equality and inclusion 

At Rangers Football Club we are ambitious about diversity and inclusion. If you’ve got the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Rangers Football Club also welcomes applications from suitably qualified members of the armed forces family.

General information 

The candidate must keep up to date with new methods and undertake any necessary internal or external training sessions in accordance with club Policies and Procedures.