Participant and community needs

Research & legal

Understand audiences with Sport England:

Tools & resources

  • Acorn - intelligent customer analysis tool to understand consumers & communities
  • Google Forms - a tool for quick polls & gathering information
  • Checkbox - intelligent survey tool - check out the key features
  • Upshot – helps to manage, monitor and evidence your work
  • Are you ready for members - an infographic outline for clubs - Scottish Hockey

Watch, listen & read

Helpful organisations

Clubs and community organisations need to hold information on their members in a secure way (GDPR). Governing Bodies of Sport may already provide access to a membership management system, if they don’t, there are a variety of products on the market which can do this. Here are some examples: (This is not an endorsement)


Date published: 08 November 2019
Date updated: 20 November 2019


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