Accessibility statement

This accessibility statement applies to 

This website is run by The Scottish Sports Council (Trading as sportscotland). We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible: 

  • most older PDF documents are not fully accessible to screen reader software
  • embedded videos have automatically generated captions
  • embedded maps created with Google Maps may not be fully accessible
  • some form fields have missing or misplaced labels

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille: 

We’ll consider your request and get back to you within 10 working days. 

If you cannot view the map on our ‘contact us’ page, call or email us for directions. 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person

Our offices are currently closed and our main switchboard is not being monitored. The best way to contact us is by email. See our Contact us page for contacts at each of our locations.

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Deaf / BSL users can contact us using the Contact Scotland service

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Technical information about this website’s accessibility

sportscotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Alternative text for images

The majority of images on the site are decorative and do not require text alternatives. There are a small number of images that have text embedded. In the majority of cases this text is also presented in an accessible way on the same page but in a limited number of cases this may not be present. These instances fail WCAG 2.1 success criterion 1.1.1 (non-text content). This will be addressed when we revisit this content.

COVID 19 page

Some of the navigation on this page has redundant links and links with no text. This makes the page harder to use with screen readers. These instances fail WCAG 2.1 success criterion 2.4.4 (Link purpose). We are currently actively working to resolve this issue.

Disproportionate burden 


Some of our forms are difficult to navigate using a screen reader because some form controls are missing a ‘label’ tag. 

Our forms are built using a third party module which gives us less control over accessibility. 

We’ve assessed the cost of fixing the issues these forms and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when content management system is upgraded, likely to be within the next 12 months. 

Content that’s not within the scope of the accessibility regulations 

PDFs and other documents 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services

We are working to ensure that we minimise the use of PDF documents but where this format is required we will ensure that the documents produced are accessible.

What we’re doing to improve accessibility

We are continually looking to make improvements to the usability and accessibility of our websites. Accessibility is a priority for any future developments to the site and we will work to address any specific accessibility issues reported by users of the site using the contact details above.

Preparation of this accessibility statement

This statement was prepared on 17 September 2020. It was last reviewed on 22 September 2020. 

This website was last tested on 17 September 2020. The accessibility test was carried out by sportscotland.

We tested pages based upon their usage (most popular) and the ones that would have the greatest impact for users if they were not accessible.

Date published: 01 June 2016
Date updated: 22 September 2020


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